Support Center

Our AI model achieves over 94% accuracy on our benchmark test set of 500+ disease classes. Accuracy is highest with well-lit, clear, close-up photos of affected leaves. We always recommend confirming diagnoses with a local agronomist before applying large-scale treatments.

Core navigation and previously loaded data work offline. AI disease diagnosis, weather data, and the AI Agent require an internet connection to process queries.

Subscriptions are managed by your app store. To cancel: on Android — open Google Play → tap your profile → Payments & subscriptions → Subscriptions → agrisphere → Cancel. On iOS — open Settings → [Your Name] → Subscriptions → agrisphere → Cancel.

Try retaking the photo in better lighting, closer to the affected area, and without blur. If results are still unexpected, tap the feedback icon on the result screen to flag it — this helps us improve the model. You can also contact us at support@agrisphere.com.

Go to Settings → Profile → Delete Account in the app, or visit our Data Deletion page to submit an email request.

The AI Agent supports English, Hindi, Spanish, French, Portuguese, Swahili, and Mandarin. More languages are added with each app update.

No. Your farm data is never sold or shared for advertising. It is only shared with the AI service providers necessary to run the app (Google Gemini for inference, Google Cloud for hosting). See our Privacy Policy for full details.

Try: (1) Force-close and reopen the app, (2) Check for app updates in your store, (3) Restart your device, (4) Uninstall and reinstall the app (your data is cloud-synced). If the issue persists, email us at support@agrisphere.com with your device model and Android/iOS version.